Engage in real-time two-way SMS conversations with your leads and customers. Send and receive messages instantly, manage multiple conversations simultaneously, and convert prospects into customers through personalized communication.
See how ConnectAgent's two-way SMS platform works through a real conversation example. Each feature activates as the conversation unfolds.
Send SMS messages directly to leads from your ConnectAgent dashboard. Personalize messages, schedule delivery, and track delivery status in real-time.
Get instant notifications when leads reply to your messages. All incoming messages appear in your conversation inbox, organized by contact.
Stay connected with push notifications and email alerts when new messages arrive. Never miss an opportunity to engage with your leads.
Handle multiple conversations simultaneously from a single dashboard. Switch between conversations seamlessly and maintain context across all interactions.
Access full conversation history for every contact. Review past interactions, track engagement, and maintain context for better communication.
Save time with pre-written response templates. Create custom templates for common inquiries and use them to respond quickly and consistently.
ConnectAgentMESSAGING
CONTACTS & LEADS
CALLING
CAMPAIGNS
USERS
SETTINGS
Active
Send Messages Instantly
Online
Hi Sarah! I saw you were interested in our product. Would you like to schedule a demo?
2:30 PM
Type a message...
Manage all your SMS conversations from a single, intuitive dashboard. View active conversations, pending messages, and conversation metrics at a glance.
See how two-way SMS conversations flow through ConnectAgent, from incoming message to successful engagement.
A lead or customer sends an SMS message to your ConnectAgent number. This could be a question, inquiry, or response to a previous campaign.
You receive an instant notification in your ConnectAgent dashboard. The message appears in your conversation inbox with the contact's information.
Access the full conversation history, including previous messages, campaign interactions, and contact details. Understand the context before responding.
Compose your response using templates or custom messages. Send personalized replies that address the lead's specific needs and questions.
Monitor message delivery status, read receipts, and replies. Track conversation metrics and engagement rates to optimize your communication strategy.
See how businesses use ConnectAgent's two-way SMS conversations to engage customers, recover sales, and grow their business across industries.
When a customer abandons their shopping cart, send a personalized SMS asking if they need help. Engage in real-time conversation to answer questions, offer discounts, and recover lost sales.
45% cart recovery rate
Sample Conversation
+2 more messages
Implementation Steps
Keep customers informed about their order status with real-time SMS notifications. Allow customers to ask questions and get instant responses about their orders.
Reduced support inquiries by 40%
Sample Conversation
+2 more messages
Implementation Steps
Send appointment reminders and allow patients to confirm, reschedule, or ask questions via SMS. Reduce no-shows and improve patient engagement with real-time conversations.
30% reduction in no-shows
Sample Conversation
+2 more messages
Implementation Steps
Send medication reminders, test results notifications, and follow-up care instructions through secure SMS messaging. Enable two-way communication for patient questions.
Improved patient compliance by 25%
Sample Conversation
+2 more messages
Implementation Steps
When a lead shows interest in a property, immediately engage via SMS to answer questions, schedule viewings, and provide additional information through real-time conversations.
2x increase in viewing bookings
Sample Conversation
+2 more messages
Implementation Steps
Automatically nurture real estate leads with personalized SMS follow-up sequences. Engage in conversations to understand needs, send property recommendations, and convert leads.
40% increase in lead conversion
Sample Conversation
+2 more messages
Implementation Steps
Provide immediate customer support through SMS. Answer questions, resolve issues, and maintain customer satisfaction with real-time responses and two-way conversations.
90% customer satisfaction
Sample Conversation
+2 more messages
Implementation Steps
Engage with new leads immediately after they submit a form. Ask qualifying questions, understand their needs, and book meetings or demos through SMS conversations.
60% lead-to-meeting conversion
Sample Conversation
+2 more messages
Implementation Steps
Let's transform the way work works. Book an intro to see our demo in action.
Learn more about our company's journey in revolutionizing multi-channel communication and campaign management.
