ConnectAgent exists to close the distance between teams and the communities they serve. We pair bold innovation with grounded empathy—so every campaign, conversation, and automation feels unmistakably human.
Our north star blends innovation with responsibility. We’re here to accelerate growth and amplify care at every customer touchpoint.
Focus Area
A world where every relationship begins with understanding.
We believe technology should amplify compassion. Our products orchestrate communications so teams can listen, respond, and act with precision—and with heart.
Why it matters
Every feature we release answers a single question: does this create more space for people to feel seen, supported, and successful? Our teams track both product performance and human impact metrics to be sure.
Our Vision
A world where every relationship begins with understanding.
Our Mission
Transform outreach into meaningful, measurable experiences.
Our Goal
Build the most trusted relationship platform for growth teams.
Co-create with customers, center diverse voices, and measure the human outcomes, not just the KPIs.
Audit AI features, publish our principles, and give teams clear controls over automation.
Privacy, compliance, and data stewardship are table stakes. We go beyond with transparent roadmaps and rapid response.
Our operating system balances innovation and humanity. These principles guide how we build, hire, collaborate, and serve.
We start with listening. From roadmap planning to customer feedback loops, we prioritize the emotional impact alongside the functional gain.
Proof in practice
Monthly empathy labs with cross-team participation
We experiment boldly, grounded by the guardrails of ethics, research, and transparent measurement.
Proof in practice
Discovery sprints ship every quarter to explore new ideas safely
Our wins are collective—customers, partners, teammates. We publish the playbooks that work so everyone benefits.
Proof in practice
Customer councils inform 70% of roadmap prioritization
We invest in outcomes that compound: resilient architecture, mindful hiring, responsible revenue growth.
Proof in practice
Carbon-aware infrastructure roadmap with annual reporting
We choose the honest path, even when it’s harder. Privacy, accessibility, and compliance come baked-in, not bolted on.
Proof in practice
Independent audits and accessibility reviews each release cycle
Representation and psychological safety unlock better products. We cultivate both with intention and accountability.
Proof in practice
Employee resource groups sponsor inclusive design reviews
14,800+
campaigns run with empathy scoring
0 incidents
privacy breaches across the platform
92%
customer teams report higher trust from their audiences
Four programmes keep ConnectAgent anchored to people, purpose, and planet. Simple, transparent, and focused on outcomes that last.
Bias checks • Accessibility sprints • Transparent change logs
We ship every AI feature with red-team reports, bias bounties, and accessible defaults so automation always elevates people.
1% pledge • Civic enablement fund • On-call experts
Grassroots organisations tap into ConnectAgent tooling, funded seats, and implementation squads to move critical conversations forward.
Renewable infra • Remote-first rituals • Circular hardware
From carbon-aware deployments to device recycling, we design operations that respect the planet and the people who support it.
Scholarships • Mentorship mesh • Inclusive leadership council
We invest in the next wave of operators with paid fellowships, global mentors, and leadership seats reserved for ERG communities.
Independent audits each release, plus public executive debriefs that keep us accountable.
Quarterly pulse on customer and employee wellbeing guides roadmap prioritisation.
Voices from the team
“Innovation must serve everyone, not just the loudest. We refuse to launch experiences that leave communities behind.”
Priya Sharma
Director of Product Inclusion
“Trust is a promise we renew daily. Reliability isn’t glamorous, but it is the foundation for every conversation.”
Luis Fernández
Lead Reliability Engineer
“Our customers are doing life-changing work. We measure success by the care they can give their communities because of ConnectAgent.”
Jasmine Obiora
Head of Customer Impact
Let's transform the way work works. Book an intro to see our demo in action.
Learn more about our company's journey in revolutionizing multi-channel communication and campaign management.
