Follow-Up Campaigns

BUILD CAMPAIGNSSTART ·
NURTURE ·CONVERT

Launch the first message, queue every follow-up, and deliver across chat without lifting a finger. ConnectAgent campaigns capture replies, respect quiet hours, and drive relationships forward automatically.

Follow-Up Campaign Journey

HOW FOLLOW-UP CAMPAIGNS RUN IN CONNECTAGENT

Build your audience, script every touch, and automate follow-up cadences that keep deals moving. Each step keeps reps focused on conversations instead of manual nudges.

Chat filtersCRM syncSuppression

Pick the chats & segments

Filter existing conversations, CRM views, or imported lists in seconds.

Search live conversations, sync CRM stages, or upload a CSV to target the right group. Suppression rules, ownership filters, and intent scores keep the outreach tight.

  • Blend CRM views, CSV uploads, and saved chat searches.
  • Auto-exclude customers, DNC, and paused accounts.
  • Assign campaign owners so replies route to the right reps.

Campaign Snapshot

Audience locked in

212 clients ready · 14 warm deals · 38 trials expiring. Campaign owners assigned and quiet hours respected.

Sources: HubSpot pipeline + Live chat tags

Suppression: Closed-won + paused billing

162

Live chats

50

CRM leads

29

Excluded

Shared cadences

Publish best-practice cadences to the team, lock messaging, and keep every follow-up on-brand.

Compliance guardrails

Respect opt-outs, enforce quiet hours, and log every touch for audit-ready outbound outreach.

Outcome tracking

Connect replies, bookings, and pipeline impact to each cadence to prove ROI every week.

Feature Highlights

FOLLOW-UP FEATURES TEAMS LOVE

Build perfectly timed cadences, coach your reps, and turn every chat into a consistent follow-up experience across the team.

Campaign Builder · LiveAutosave on

Feature

Conversation-first composer

Merge tags
Snippets
Attachments

36

Templates

112

Snippets

9

AI drafts

Conversation-first composer

Write every message inside a chat-style workspace with merge tags, snippets, and attachments ready to go.

Campaign Builder · LiveAutosave on

Feature

Drag-and-drop sequence builder

Timeline view
Reusable ladders
Goal tracking

5

Active steps

18

Sequences

42

Cloned

Drag-and-drop sequence builder

Add follow-up steps, choose channels, and set delays with a visual timeline that mirrors your cadence.

Campaign Builder · LiveAutosave on

Feature

Smart timing windows

Local time
Quiet hours
Throttling

12

Regions

3

Quiet hours

27

Skipped

Smart timing windows

Respect local time, quiet hours, and meeting buffers so follow-ups land when clients are most likely to reply.

Campaign Builder · LiveAutosave on

Feature

Automatic team routing

Shared inbox
Escalations
CRM sync

214

Replies/day

18

Escalations

42

Slack alerts

Automatic team routing

Assign owners, escalate stalled deals, and sync tasks back to Salesforce, HubSpot, or Slack instantly.

Campaign Builder · LiveAutosave on

Feature

AI campaign coach

Tone coach
Personalisation checks
Response scoring

68

Suggestions

54

Approved

2.1h

Time saved

AI campaign coach

Generate follow-up drafts, tighten tone, and score each message before it sends so outreach feels natural.

Campaign Builder · LiveAutosave on

Feature

Performance dashboards

Step analytics
Coach insights
BI export

+31%

Reply lift

27

Deals warmed

14

Assets ranked

Performance dashboards

Track response rate by step, asset, and rep to double down on what works—and fix what doesn’t.

Campaign Builder · LiveAutosave on

Feature

Compliance guardrails

Audit logs
Locked copy
Opt-out sync

12k

Touches logged

8

Templates locked

0.3%

Opt-outs

Compliance guardrails

Respect opt-outs, track consent, and document every touch automatically for audit-ready outbound.

Campaign Builder · LiveAutosave on

Feature

Conversation-first composer

Merge tags
Snippets
Attachments

36

Templates

112

Snippets

9

AI drafts

Conversation-first composer

Write every message inside a chat-style workspace with merge tags, snippets, and attachments ready to go.

Campaign Builder · LiveAutosave on

Feature

Drag-and-drop sequence builder

Timeline view
Reusable ladders
Goal tracking

5

Active steps

18

Sequences

42

Cloned

Drag-and-drop sequence builder

Add follow-up steps, choose channels, and set delays with a visual timeline that mirrors your cadence.

Campaign Builder · LiveAutosave on

Feature

Smart timing windows

Local time
Quiet hours
Throttling

12

Regions

3

Quiet hours

27

Skipped

Smart timing windows

Respect local time, quiet hours, and meeting buffers so follow-ups land when clients are most likely to reply.

Campaign Builder · LiveAutosave on

Feature

Automatic team routing

Shared inbox
Escalations
CRM sync

214

Replies/day

18

Escalations

42

Slack alerts

Automatic team routing

Assign owners, escalate stalled deals, and sync tasks back to Salesforce, HubSpot, or Slack instantly.

Campaign Builder · LiveAutosave on

Feature

AI campaign coach

Tone coach
Personalisation checks
Response scoring

68

Suggestions

54

Approved

2.1h

Time saved

AI campaign coach

Generate follow-up drafts, tighten tone, and score each message before it sends so outreach feels natural.

Campaign Builder · LiveAutosave on

Feature

Performance dashboards

Step analytics
Coach insights
BI export

+31%

Reply lift

27

Deals warmed

14

Assets ranked

Performance dashboards

Track response rate by step, asset, and rep to double down on what works—and fix what doesn’t.

Campaign Builder · LiveAutosave on

Feature

Compliance guardrails

Audit logs
Locked copy
Opt-out sync

12k

Touches logged

8

Templates locked

0.3%

Opt-outs

Compliance guardrails

Respect opt-outs, track consent, and document every touch automatically for audit-ready outbound.

Campaign Builder · LiveAutosave on

Feature

Conversation-first composer

Merge tags
Snippets
Attachments

36

Templates

112

Snippets

9

AI drafts

Conversation-first composer

Write every message inside a chat-style workspace with merge tags, snippets, and attachments ready to go.

Campaign Builder · LiveAutosave on

Feature

Drag-and-drop sequence builder

Timeline view
Reusable ladders
Goal tracking

5

Active steps

18

Sequences

42

Cloned

Drag-and-drop sequence builder

Add follow-up steps, choose channels, and set delays with a visual timeline that mirrors your cadence.

Campaign Builder · LiveAutosave on

Feature

Smart timing windows

Local time
Quiet hours
Throttling

12

Regions

3

Quiet hours

27

Skipped

Smart timing windows

Respect local time, quiet hours, and meeting buffers so follow-ups land when clients are most likely to reply.

Campaign Builder · LiveAutosave on

Feature

Automatic team routing

Shared inbox
Escalations
CRM sync

214

Replies/day

18

Escalations

42

Slack alerts

Automatic team routing

Assign owners, escalate stalled deals, and sync tasks back to Salesforce, HubSpot, or Slack instantly.

Campaign Builder · LiveAutosave on

Feature

AI campaign coach

Tone coach
Personalisation checks
Response scoring

68

Suggestions

54

Approved

2.1h

Time saved

AI campaign coach

Generate follow-up drafts, tighten tone, and score each message before it sends so outreach feels natural.

Campaign Builder · LiveAutosave on

Feature

Performance dashboards

Step analytics
Coach insights
BI export

+31%

Reply lift

27

Deals warmed

14

Assets ranked

Performance dashboards

Track response rate by step, asset, and rep to double down on what works—and fix what doesn’t.

Campaign Builder · LiveAutosave on

Feature

Compliance guardrails

Audit logs
Locked copy
Opt-out sync

12k

Touches logged

8

Templates locked

0.3%

Opt-outs

Compliance guardrails

Respect opt-outs, track consent, and document every touch automatically for audit-ready outbound.

Deep Dive

Conversation-first composer

Preview real customer data inline, drop in rich media, and save reusable openers. Your team sees tone guardrails and approved CTAs without juggling tabs.

Automation Playbooks

AUTOMATE EVERY FOLLOW-UP MOMENT

Swap sticky notes for intelligent playbooks. ConnectAgent watches every chat, triggers the right touch, and keeps teams aligned the instant something changes.

Re-engage stalled opportunities with targeted follow-ups and task routing.

Kick off with context

#1

Chat

Send personalised chat with latest meeting notes and action items.

Schedule reminder

#2

Follow-up timer

Delay 2 business days and send checklist if no reply detected.

Escalate to owner

#3

CRM sync

If still quiet, assign deal owner and drop task in Salesforce.

Notify revenue room

#4

Slack alert

Post thread with context so leadership can jump in fast.

Stop on engagement

#5

Automation

Any reply, booking, or inbound call halts the sequence instantly.

Campaign Command Center

MANAGE EVERY FOLLOW-UP CADENCE WITH EASE

See which cadences are live, who responded, and how much pipeline you’ve influenced. Clone winners, coach reps, and keep leadership in the loop without spreadsheets.

Active campaigns

Pipeline Re-Engage · Q4

Stage: Proposal · Last activity 14+ days

Messages 592 Replies 184 Escalations 12

Reply Rate

42.0%

Positive & neutral replies

Booking Rate

24.0%

Meetings vs engaged accounts

Bookings

36

Confirmed consultations

Influenced Pipeline

$482k

Deals attributed to cadence

Highlights

Delivery wins, escalations, and playbook notes

Fastest reply

3 min after Day 2 checklist

Escalations cleared

11 / 12 handled same day

Quiet hour compliance

100%

Touchpoints

Intro touch

Day 0 · 9:30 AM

Chat

Checklist share

Day 2 · 10:15 AM

Chat

Customer story

Day 5 · 11:00 AM

Chat + PDF

Escalation

Day 9 · 1:00 PM

Account owner

Live Conversations

Jamie Rivera

SignalWave Labs

Positive

Next: Demo booked Thu 11am

Alex Moore

Northwind Data

Neutral

Next: Requested pricing deck

Priya Kapoor

Orbit Analytics

Risk

Next: Escalated to VP Sales

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