How ConnectAgent uses cookies (and how you can control them).
Cookies and similar technologies help us deliver secure logins, personalize workflows, measure performance, and surface relevant product insights. We use them transparently and give you control over preferences.
Last updated: November 12, 2025
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use a web application. They help websites remember actions and preferences so you do not have to reconfigure settings on every visit.
ConnectAgent also uses similar technologies—including web beacons, tracking pixels, tags, and local storage—to support analytics, security, and personalization.
2. Cookie Categories
Essential Cookies
Required for the platform to function correctly. They maintain session state, authenticate users, protect against fraud, and enable secure login flows.
Examples:
- Session identifiers that keep you logged in as you navigate the dashboard.
- Security tokens that help prevent cross-site request forgery (CSRF) or malicious activity.
Analytics Cookies
Help us understand how visitors interact with our website and product so we can improve usability, speed, and feature adoption.
Examples:
- Aggregated traffic metrics such as page views, bounce rates, and time on site.
- Conversion funnels that show where users succeed or struggle within the onboarding journey.
Preference Cookies
Store your choices—such as language, dark mode, or dismissing product announcements—so ConnectAgent adapts to your workflow with less friction.
Examples:
- Remembering whether you use light or dark mode in the dashboard.
- Persisting the last viewed navigation tab or open accordion between sessions.
Marketing Cookies
Used on our marketing site to deliver relevant content, measure campaign performance, and retarget visitors who may benefit from product updates.
Examples:
- Tracking the effectiveness of ads or landing pages that direct you to ConnectAgent.
- Ensuring you do not see the same promotional message repeatedly once you have engaged.
3. Managing Preferences
You can manage cookie preferences directly within your browser. Most browsers allow you to delete existing cookies, block third-party cookies, or receive alerts before new cookies are stored.
Adjusting browser settings may affect your ability to use certain ConnectAgent features that rely on essential cookies. For mobile applications, refer to the settings provided by your operating system.
If we deploy new preference managers or in-app controls, we will update this page with instructions on how to use them.
4. Third-Party Technologies
We work with analytics, advertising, and infrastructure partners that may set cookies or pixels on our behalf. These partners are obligated to protect data and use it only for authorized purposes.
Examples include analytics providers measuring product performance, infrastructure providers delivering real-time communications, and advertising platforms that help us reach interested prospects.
5. Updates & Contact
We may update this Cookies Policy to reflect new technologies, regulatory requirements, or product improvements. Significant changes will be highlighted through product notices or email alerts.
For questions about this policy or to exercise privacy rights, contact privacy@connectagentpro.com. We aim to respond within standard service-level timelines.