SMS BROADCAST
CAMPAIGN
PLATFORM

Create and send SMS broadcasts to thousands of leads instantly. Use custom templates, upload lead sheets, schedule broadcasts, and track success rates with detailed analytics. Reach your audience at scale with ConnectAgent's powerful SMS broadcast platform.

Broadcast Builder

HOW SMS BROADCASTS COME TO LIFE

Follow the guided flow technology teams rely on to craft, approve, and deliver large-scale SMS broadcasts without losing control of personalization, compliance, or cost.

Templates & AIPersonalization tokensPerformance history

Open with a fresh message or apply any saved template. Pull in AI suggestions, swap merge fields like {{first_name}}, and preview historic performance before you commit.

  • Launch from scratch or reuse a high-performing template
  • Drop in personalization tokens and preview variable values
  • Compare template engagement trends before sending

Message Draft

Flash Sale Broadcast

Hi {{first_name}}, 30% off ends tonight! Tap here to claim your VIP offer and reply STOP to opt out.

Template: VIP Flash · Owner: Maya Patel

Personalization: first_name, offer_link

148

Char Count

124

Templates

12%

Predicted CTR

Compliance baked in

TCPA rules, quiet hours, and opt-out scrubbing run automatically before every launch so legal never has to chase down evidence.

Full cost clarity

Forecasts, actuals, and balance updates stay in sync for finance. Exportable ledgers show spend by broadcast, channel, and carrier.

Operational visibility

Live dashboards spotlight success, pending, and failures. Drill into a single lead, or roll up delivery health across every carrier in seconds.

BROADCAST FEATURES TEAMS LOVE

Explore the tooling operators rely on to plan, deliver, and optimize every SMS broadcast. Each tile highlights how ConnectAgent keeps campaigns predictable, compliant, and lightning-fast.

Broadcast Ops

Feature Focus

Template Intelligence

Template library with ownership tags
Variant history & results
Personalization tokens preview

63%

Reuse Rate

124

Templates

48/mo

Hours Saved

Template Intelligence

Save, tag, and version every SMS template. Compare performance lifts by campaign, audience, and seasonality before your next broadcast.

Broadcast Ops

Feature Focus

Seamless Lead Imports

Drag-and-drop CSV/XLSX
Field mapping suggestions
Opt-in and DNC checks

< 2 min

Prep Time

45k

Records/Week

0.6%

Flagged Issues

Seamless Lead Imports

Drag-and-drop lists or sync from your CRM. Mapping rules persist so every future upload is truly zero-touch.

Broadcast Ops

Feature Focus

Smart Segmentation

Lifecycle & tag filters
Engagement scoring
Saved smart segments

38%

Dormant Wins

62

Segments

+8

Sync Sources

Smart Segmentation

Stack demographic, engagement, and lifecycle filters to pinpoint the right contacts in seconds.

Broadcast Ops

Feature Focus

Compliance Guardrails

Quiet-hour detection
Carrier rule engine
Audit-ready exports

0

Incidents

26

Checks/Send

100%

Opt-outs blocked

Compliance Guardrails

Automatic TCPA & carrier checks, opt-out scrubbing, and audit trails for every broadcast.

Broadcast Ops

Feature Focus

Real Cost Visibility

Real-time cost calculator
Carrier fee modeling
Budget guardrails

98%

Forecast Accuracy

$1.4k

Credits Saved

Instant

Alerts

Real Cost Visibility

Predict spend down to the penny with live credit balances, carrier fee simulation, and overage alerts.

Broadcast Ops

Feature Focus

Scheduling Orchestration

Time-zone aware scheduling
Wave throttling
Auto-reschedule logic

4

Waves/Send

200/min

Speed

0

Quiet-hour overrides

Scheduling Orchestration

Run immediate blasts, day-parted drops, or recurring cadences with throttling controls built in.

Broadcast Ops

Feature Focus

Delivery Analytics

Carrier performance lens
Failure reason drill-down
Response funnel tracking

92%

Success Rate

84%

Failures Resolved

Live

Reporting lag

Delivery Analytics

Visualize success, pending, and failure rates by carrier, region, and template variant.

Broadcast Ops

Feature Focus

Team Collaboration

Approval workflows
Comment & mention system
Version snapshots

-42%

Approval Time

8

Editors

Live

Activity log

Team Collaboration

Assign approvals, track edits, and keep everyone aligned with live activity feeds.

Broadcast Ops

Feature Focus

Automation Hooks

Reply routing
Click-triggered journeys
Failure escalations

36

Journeys

100%

Coverage

Auto

Follow-ups

Automation Hooks

Trigger follow-up journeys when recipients reply, click, or fail to receive.

Broadcast Ops

Feature Focus

Template Intelligence

Template library with ownership tags
Variant history & results
Personalization tokens preview

63%

Reuse Rate

124

Templates

48/mo

Hours Saved

Template Intelligence

Save, tag, and version every SMS template. Compare performance lifts by campaign, audience, and seasonality before your next broadcast.

Broadcast Ops

Feature Focus

Seamless Lead Imports

Drag-and-drop CSV/XLSX
Field mapping suggestions
Opt-in and DNC checks

< 2 min

Prep Time

45k

Records/Week

0.6%

Flagged Issues

Seamless Lead Imports

Drag-and-drop lists or sync from your CRM. Mapping rules persist so every future upload is truly zero-touch.

Broadcast Ops

Feature Focus

Smart Segmentation

Lifecycle & tag filters
Engagement scoring
Saved smart segments

38%

Dormant Wins

62

Segments

+8

Sync Sources

Smart Segmentation

Stack demographic, engagement, and lifecycle filters to pinpoint the right contacts in seconds.

Broadcast Ops

Feature Focus

Compliance Guardrails

Quiet-hour detection
Carrier rule engine
Audit-ready exports

0

Incidents

26

Checks/Send

100%

Opt-outs blocked

Compliance Guardrails

Automatic TCPA & carrier checks, opt-out scrubbing, and audit trails for every broadcast.

Broadcast Ops

Feature Focus

Real Cost Visibility

Real-time cost calculator
Carrier fee modeling
Budget guardrails

98%

Forecast Accuracy

$1.4k

Credits Saved

Instant

Alerts

Real Cost Visibility

Predict spend down to the penny with live credit balances, carrier fee simulation, and overage alerts.

Broadcast Ops

Feature Focus

Scheduling Orchestration

Time-zone aware scheduling
Wave throttling
Auto-reschedule logic

4

Waves/Send

200/min

Speed

0

Quiet-hour overrides

Scheduling Orchestration

Run immediate blasts, day-parted drops, or recurring cadences with throttling controls built in.

Broadcast Ops

Feature Focus

Delivery Analytics

Carrier performance lens
Failure reason drill-down
Response funnel tracking

92%

Success Rate

84%

Failures Resolved

Live

Reporting lag

Delivery Analytics

Visualize success, pending, and failure rates by carrier, region, and template variant.

Broadcast Ops

Feature Focus

Team Collaboration

Approval workflows
Comment & mention system
Version snapshots

-42%

Approval Time

8

Editors

Live

Activity log

Team Collaboration

Assign approvals, track edits, and keep everyone aligned with live activity feeds.

Broadcast Ops

Feature Focus

Automation Hooks

Reply routing
Click-triggered journeys
Failure escalations

36

Journeys

100%

Coverage

Auto

Follow-ups

Automation Hooks

Trigger follow-up journeys when recipients reply, click, or fail to receive.

Broadcast Ops

Feature Focus

Template Intelligence

Template library with ownership tags
Variant history & results
Personalization tokens preview

63%

Reuse Rate

124

Templates

48/mo

Hours Saved

Template Intelligence

Save, tag, and version every SMS template. Compare performance lifts by campaign, audience, and seasonality before your next broadcast.

Broadcast Ops

Feature Focus

Seamless Lead Imports

Drag-and-drop CSV/XLSX
Field mapping suggestions
Opt-in and DNC checks

< 2 min

Prep Time

45k

Records/Week

0.6%

Flagged Issues

Seamless Lead Imports

Drag-and-drop lists or sync from your CRM. Mapping rules persist so every future upload is truly zero-touch.

Broadcast Ops

Feature Focus

Smart Segmentation

Lifecycle & tag filters
Engagement scoring
Saved smart segments

38%

Dormant Wins

62

Segments

+8

Sync Sources

Smart Segmentation

Stack demographic, engagement, and lifecycle filters to pinpoint the right contacts in seconds.

Broadcast Ops

Feature Focus

Compliance Guardrails

Quiet-hour detection
Carrier rule engine
Audit-ready exports

0

Incidents

26

Checks/Send

100%

Opt-outs blocked

Compliance Guardrails

Automatic TCPA & carrier checks, opt-out scrubbing, and audit trails for every broadcast.

Broadcast Ops

Feature Focus

Real Cost Visibility

Real-time cost calculator
Carrier fee modeling
Budget guardrails

98%

Forecast Accuracy

$1.4k

Credits Saved

Instant

Alerts

Real Cost Visibility

Predict spend down to the penny with live credit balances, carrier fee simulation, and overage alerts.

Broadcast Ops

Feature Focus

Scheduling Orchestration

Time-zone aware scheduling
Wave throttling
Auto-reschedule logic

4

Waves/Send

200/min

Speed

0

Quiet-hour overrides

Scheduling Orchestration

Run immediate blasts, day-parted drops, or recurring cadences with throttling controls built in.

Broadcast Ops

Feature Focus

Delivery Analytics

Carrier performance lens
Failure reason drill-down
Response funnel tracking

92%

Success Rate

84%

Failures Resolved

Live

Reporting lag

Delivery Analytics

Visualize success, pending, and failure rates by carrier, region, and template variant.

Broadcast Ops

Feature Focus

Team Collaboration

Approval workflows
Comment & mention system
Version snapshots

-42%

Approval Time

8

Editors

Live

Activity log

Team Collaboration

Assign approvals, track edits, and keep everyone aligned with live activity feeds.

Broadcast Ops

Feature Focus

Automation Hooks

Reply routing
Click-triggered journeys
Failure escalations

36

Journeys

100%

Coverage

Auto

Follow-ups

Automation Hooks

Trigger follow-up journeys when recipients reply, click, or fail to receive.

Deep Dive

Template Intelligence

Build a living template library with performance insights. Every iteration captures variables, results, and best practices so your team can reuse the highest converting copy in seconds.

END-TO-END BROADCAST WORKFLOW

From the first idea to final analytics, ConnectAgent guides every broadcast so your team works faster, stays compliant, and delivers measurable outcomes.

Stage 1

Campaign Brief

Kick off with the objective, audience profile, and template selection. Capture required approvals and assign collaborators before the first draft is written.

Planning
  • Owner assigned
  • Template chosen
  • Budget locked

Stage 2

Audience & Data Prep

Upload or sync leads, auto-clean the list, and map merge fields. Validate consent status and remove duplicates automatically.

Data
  • 3.4k recipients
  • 98% opt-in
  • 41 flagged

Stage 3

Compliance Review

Run TCPA, quiet-hour, and carrier rule checks. See warnings instantly with clear remediation steps before you hit schedule.

Protection
  • 0 violations
  • Quiet hours safe
  • Verified keywords

Stage 4

Scheduling & Throttling

Choose send windows, pace deliveries with wave schedules, and align with recipient timezones for optimal engagement.

Timing
  • Wave drops: 4
  • Local time
  • Throttled 200/min

Stage 5

Launch & Monitor

Deploy the broadcast. Track delivery, success, and failure rates in real time with carrier breakdowns and live response feed.

Live
  • 78% delivered
  • 16% pending
  • Failures: 12

Stage 6

Performance Insights

Compare results to previous sends, slice performance by audience, and export cost vs. revenue summaries for your stakeholders.

Analytics
  • CTR 12.4%
  • Opt-outs 0.7%
  • ROI 6.1x

Live Metrics Snapshot

Owner assignedTemplate chosenBudget locked

MANAGE EVERY BROADCAST AFTER SEND

Monitor delivery health, analyze spend, and investigate failures down to each lead. The broadcast hub keeps every historical campaign and its results at your fingertips.

Broadcast History

October VIP Flash Sale

Retail · Customer Reactivation

Template: VIP Flash Sale · v3

Success

92.4%

Delivered successfully

Failures

2.1%

Requires attention

Pending

5.5%

Still queued

Replies

416

Conversations started

Cost Breakdown

$416.94

Actual spend for this broadcast

SMS

3,400 · $374.00

MMS

41 · $9.02

Carrier Fees

$33.92

Recipients

3,441 leads

Failure Reasons

Mailbox full

11

Retry in 6 hours

Carrier filter

6

Shorten URL, adjust keywords

Invalid number

5

Remove from next sends

Leads Requiring Attention

Kelly Wong

+1 (415) 642-2231

Carrier filter

Miguel Santos

+1 (214) 555-8870

Mailbox full

Ashley Reed

+1 (917) 430-1022

Invalid number

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